| Customization: | Available |
|---|---|
| After-sales Service: | 2 |
| Warranty: | 2 |
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| Chopsticks | Bamboo poles and sticks | Bamboo steamer | Sushi mat |
| Placemat | Mats | Bamboo Basket | Water cup |
| Bamboo lamps | Bamboo furniture | Fan | Bamboo tableware |
We provide supply of all bamboo products and can customize non-standard products.
Product customization process:
Scheme Design - Product Sampling - Scheme Confirmation - Sample Confirmation - Batch Production - Quality Inspection and Shipping
Pre-sale service
Arrange professional sales to contact customers one-on-one in a timely manner to understand customer needs in detail. Provide our professional technical support based on the customer's product information and provide the best customized order.
After-sale service
After receiving customer feedback, the sales will communicate in a timely manner and provide the best solution; if the customer encounters problems during use, inform the customer of the correct method of use in a timely manner; if the product cannot be used due to production technical reasons, we can re-produce it until it meets your requirements; sales regularly visit the product usage to ensure that every customer is satisfied.
| Q1: Are you a manufacturer? |
| A: Yes, our factory focuses on bamboo product production and processing, and our products are exported to Japan, the United States and other places. |
| Q2: Can I customize the product or packaging? |
| A: Yes, customization is accepted. |
| Q3: How about the delivery time? |
| A: About 15-45 days. Depends on our production schedule and your order quantity. |
| Q4: What are your payment items? |
| A: 30% TT as deposit, 70% TT before loading. |
| Q5: Can I get free samples before ordering? |
| A: Yes, free samples are provided and you pay the shipping cost. |
| Q6: Are your prices competitive with other suppliers? |
| A: Of course. For the same product, we will offer the best price, and for the same price, we will offer the best quality. |
| Q7: Do you inspect finished products? how? |
| A: Yes, every step of production and finished products will be inspected by QC before shipment. |
| Q8: Why choose you? What are your strengths? |
| A: 1.Strict quality control. There are dedicated quality inspection personnel to check the quality of each process. 2. Rich experience. More than 20 years of professional bamboo product chopsticks manufacturing and trading experience. 3. Suppliers are stable. The factory has a large scale, professional employees and abundant bamboo raw material resources. 4. Provide OEM service with low minimum order quantity. 5. Fast service reply, your online message will be replied immediately, and the email will be replied within 12 hours. 6. Professional after-sales service. We will always be responsible for the items sold. |
HANGYANG Team is Based in China to Support Global Marketing and We Are Looking for Local Distributors As Our Long Term Partners, Welcome to Contact Us!
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